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Reshaping national social services through digitization 

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This government agency on social services aimed to preserve their vital records. We gladly shared our expertise on digitization to help meet their aim. We digitized their paper-based vital records, including adoption records and records of social welfare programs beneficiaries, and indexed them using the fields that they defined.  

Digitization

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The Solution

We delivered on their challenge of installing an on-premise Enterprise Data Warehouse (EDW), setting up the EDW on each of their 7 geographically dispersed locations. The digitized and indexed records were then uploaded to their on-premise EDW. Now, their records are easily searchable and retrievable. 

The Results

As a result, this government agency managed to take one big step in their digital transformation by preservation of their vital records digitally. This case study shows how a social services agency can expedite the processing of claims and benefits using easily searchable and retrievable digitized documents.  

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